Frequently Asked Questions
Everything you need to know about your daily buzz.
How long will it take to receive my coffee order?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 1-2 business days and shipped via standard ground, arriving at your door within 3-5 business days.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring Better Buzz Coffee to more countries in the near future.
Can I return coffee beans if I don't like the roast?
Because coffee is a perishable food item, we cannot accept returns on opened bags. However, if you are unsatisfied with your purchase, please contact our support team within 14 days and we will make it right.
How should I store my coffee to keep it fresh?
To maintain peak flavor, store your coffee in a cool, dark place in an airtight container. Avoid storing beans in the refrigerator or freezer, as moisture can compromise the quality.
Are your coffee beans ethically sourced?
Yes, we pride ourselves on sourcing through Direct Trade and Fair Trade practices. We work closely with farmers to ensure sustainable growing methods and fair wages.
Do you offer a subscription service?
We do! You can sign up for a recurring subscription on any product page to save 15% on every order and choose a delivery frequency that fits your caffeine needs.